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Ticket #128

OPENMEDIUM

Overview

Opened by

RiverBloom#4821

Assignee

Unassigned

Opening reason

Cannot access my roles

Support triage

Detected topic

account-access

Recommended priority

HIGH

Suggested support role

@Support

Suggested staff member

StaffLead · 18 similar tickets resolved

Related FAQ answers

Why are my roles missing?

Reconnect your Discord account, then run role sync once.

Staff can always override the recommendation manually.

Next actions

Messages

  • RiverBloom2h ago

    I cannot see my roles after the update, can someone help?

  • StaffLead1h ago

    Looking into it now, one moment.

Internal notes

  • StaffLead

    Likely a role-sync issue, checking bot permissions.